PRIVACY AND SECURITY POLICY
All services provided on our store and at the address KAYABAŞI MAH. ARMAĞAN SK. NO: 1N BAŞAKŞEHİR / İSTANBUL are owned and operated by FİKİR FENERİ YAYINEVİ HİZMETLERİ VE GENEL TİCARET LİMİTED ŞİRKETİ.
Our company may collect personal data for various purposes. Below is an explanation of how and in what manner the collected personal data is gathered and protected.
Some personal information of the members (such as name-surname, company information, telephone, address, or e-mail addresses) is collected by our store through membership or through various forms and surveys.
Occasionally, our company may send campaign information, new product details, and promotional offers to its customers and members. Members can choose whether or not to receive such information during registration and later change their preferences after logging in from the account details section or via the link in the notification email they receive.
Personal information transmitted to our store via electronic means during the approval process or via email will not be disclosed to third parties outside the scope specified by the “User Agreement” made with our members.
Our company records the IP address of its members to identify problems related to the system and to solve any issues or disputes that may arise regarding the service provided. IP addresses may also be used to gather demographic information.
In addition to the purposes and scope defined by the Membership Agreement, our company may use the requested information for direct marketing by itself or through its collaborators. Personal information may also be used when necessary to contact the user. Information requested by our company or provided by the user or information about transactions carried out through our store may be used in statistical evaluations, database creation, and market research without revealing the identity of our members, provided it is in line with the purpose and scope defined in the Membership Agreement.
Our company undertakes to keep confidential information strictly private, to consider it as an obligation of confidentiality, to take all necessary measures to ensure the maintenance of confidentiality, and to prevent unauthorized access or disclosure of any or all confidential information to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our e-commerce sites. Credit card information is not stored in our system under any circumstances.
When you enter the transaction process, there are two things to look for to understand that you are on a secure site. One is the key or lock icon in the lower bar of your browser. This shows that you are on a secure webpage, and all your information is encrypted and protected. This information is only used during the sales process as per your instructions. Credit card information used during the shopping process is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for inquiry. If the card’s usability is confirmed, the shopping process continues. Since no information regarding the card is viewed or stored by our system, third parties cannot access this data under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed online via a credit card is monitored by our company against Credit Card Fraud. Therefore, the accuracy of the financial and address/phone information must first be confirmed for the order of a first-time customer to proceed. If necessary, the customer may be contacted for verification or the bank involved.
You alone have access to and can modify all the information provided during registration. If you secure your login information, no one else will be able to access or modify your information. For this purpose, during the membership process, transactions are carried out within a 128-bit SSL security area. This system is an international encryption standard that is unbreakable.
Today, online shopping sites that have a customer service line and clearly display their address and contact information are preferred more. This allows you to obtain detailed information on any matter that concerns you and get reliable information about the company providing the online shopping service.
Note: We recommend ensuring that online shopping sites clearly state the company’s address and phone number. Before making a purchase, note down the contact details of the store. If you are not confident, confirm the details by calling before shopping. All our online shopping sites provide our company’s full information and location.
MAIL ORDER CREDIT CARD SECURITY
The personal identification and credit card information you send to us via mail-order will be stored by our company according to confidentiality principles. These details will be kept for 60 days in case of disputes with the bank regarding the credit card charge and will be destroyed afterward. There is no risk involved since you can object to any unauthorized charges that may appear on your card apart from the authorized mail-order form for the product you ordered, and you can prevent the payment of the amount.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other websites within the store. Our company bears no responsibility for the privacy practices or content of the sites accessed via these links. The advertisements published on our website are distributed to users through our advertising partners. The principles of this Privacy Policy apply only to the use of our store and do not cover third-party websites.
EXCEPTIONS
In limited circumstances, our company may disclose the personal information of users to third parties outside the provisions of this “Privacy Policy.” These cases are limited to:
EMAIL SECURITY
Never include your credit card number or passwords in emails you send to our Customer Service regarding your order. Information in emails may be seen by third parties. Our company cannot guarantee the security of information transmitted from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their usage patterns via a technical communication file (Cookie). These files are small text files sent by a website to the user’s browser to be stored in the main memory. The technical communication file simplifies the use of the Internet by storing status and preferences about the site.
The technical communication file helps generate dynamic advertisements and content tailored to users based on statistical data, such as the number of visitors, how many times a person visited the site, and how long they stayed. Cookies are not designed to retrieve data or other personal information from the main memory or email. Most browsers are initially set to accept cookies, but users can change the settings to block cookies or receive a warning when cookies are sent.
Our company may amend this “Privacy Policy” at any time by publishing it on the site or by notifying users via email. Changes will be effective as of the date of publication.
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